Shipping & Delivery

Where does BLKFOG ship?

BLKFOG currently ships within Canada. Available destinations and shipping options are confirmed during checkout.

How long does order processing take?

Most orders are prepared and shipped within 1–2 business days. Orders placed on weekends or holidays begin processing the next business day.

Processing time is separate from carrier delivery time. Your delivery estimate begins once your parcel is handed over to Canada Post.

What shipping options are available?

BLKFOG ships with Canada Post. The following options are offered at checkout when available for your destination.

Regular Parcel
Our standard shipping option. A practical choice if you're not in a hurry. Delivery estimates depend on your destination.

Xpresspost
Need it sooner? Xpresspost offers a faster shipping option, with delivery estimates based on your destination.

Available services, rates and estimated delivery dates are shown at checkout before you place your order.

How long does delivery take?

Delivery time depends on your destination and the Canada Post service selected. Estimated delivery information is shown at checkout.

Delivery estimates are not guaranteed. Weather, carrier delays, remote destinations and peak shipping periods can affect delivery times.

How do I track my order or report a delay?

When tracking is available, we'll send a shipping notification with your tracking information. You can also visit our Order Tracking page.

If your package is delayed, check your Canada Post tracking information first. Tracking scans may not appear immediately.

If tracking appears stalled beyond a reasonable period or your package appears to be lost, contact support@blkfog.com with your order number and tracking information. We'll review the available details and help determine the next step.

How much does shipping cost?

Shipping rates are calculated at checkout based on your destination and the available Canada Post shipping options.

Your available services and shipping costs are displayed before you place your order.

What if I entered the wrong address or my package is missing?

Customers are responsible for entering a complete and accurate shipping address at checkout. We do not accept changes or cancellations after an order is placed.

If you notice an address error, contact us immediately. We cannot guarantee that an address can be corrected once an order has been placed.

If Canada Post marks your package as delivered but you haven't received it, contact Canada Post first. If the issue remains unresolved, email BLKFOG with your order number and tracking details.